Account closure

Dear Customer, 
 
Based on the regulation and AML rules you are able to request closure of your account in accordance with our Privacy policy and Terms and conditions. To start the process you should enter your data at the form below and submit to Tenen Payments. Our compliance team will contact you on working days and initiate the process. 
 
Tenen Payments AD stores all relevant customer data, documents and information for a period of 7 (seven) years, after the termination of the client relationship, as per the requirement of Article 67 (1) and (6) of the Measures Against Money Laundering Act.
 
You can contact us on customerservice@10npay.com or DPO@10npay.com 
 

Best regards 

10n Payments 

Customer Service Team 

Closure form

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Tenen Payments JSC is a regulated e-money institution (EMI License #131/27 April 2021). Our payment solution covers money transfers, payment account management, FX and digital wallets. The company is registered with the Bulgarian Commercial Register under unique identifier: 206032163 / 21 February 2021. 10nPay is a registered trademark of Tenen Payments JSC.

Pursuant to the Law on the ratification of the Agreement between the government of the Republic of Bulgaria and the government of the United States of America to improve the international tax compliance and to implement FATCA (SG issue 47 dated 26 June 2015), Republic of Bulgaria is subject to comply with Foreign Account Tax Compliance Act (FATCA).

Tenen Payments JSC is registered in the U.S. Internal Revenue Service (IRS) and has obtained the following Global Intermediary Identification Number (GIIN): D4AHC8.99999.SL.100.

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