Regulation Documents and Announcements

Published on 22.07.2025

10nPay Partners with Visa to Launch Fast and Secure International Transfers

Sofia, 14 August 2025 – 10nPay is partnering with Visa to bring Visa Direct to our platform, enabling fast, secure, and transparent international money transfers.

With this launch, 10nPay becomes one of the first electronic money institutions in Bulgaria to integrate Visa Direct — a modern payment solution designed for both individuals and businesses.

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Published on 14.07.2025

Dear Customers,

In connection with the adoption of the euro in the Republic of Bulgaria, Tenen Payments AD hereby publishes its updated tariff, with all values recalculated in euro, in accordance with the Law on the Introduction of the Euro in the Republic of Bulgaria (promulgated in State Gazette No. 70 of August 20, 2024, as amended and supplemented in State Gazette No. 25 of March 25, 2025, and amended in State Gazette No. 49 of June 17, 2025).

The updated tariff is available here

Published on 28.02.2025

Dear Customers,

With this Notification, Tenen Payments AD informs you that a change is planned in the Fee and Commission Tariff applied by Tenen Payments AD. This tariff is an integral part of the Framework Agreement for the issuance of Electronic Money and the provision of payment services through the 10n Pay Mobile and Web Application (“Framework Agreement”).

The change in the Tariff, adopted by a resolution of the Board of Directors of Tenen Payments AD, is scheduled to take effect as of May 1, 2025.

You can download the Notification from here.
You can download the Tariffs from here.

Published on 12.05.2022

Dear Customers,
Pursuant to Art. 47, para. 1 of the Law on Payment Services and Payment Systems, we bring to your attention the brochure of the European Commission on “Your rights as a consumer when making payments in Europe”.
The Brochure can be found in Bulgarian – here
and in English – here