Regulation Documents and Announcements

Published on 28.02.2025

Dear Customers,

With this Notification, Tenen Payments AD informs you that a change is planned in the Fee and Commission Tariff applied by Tenen Payments AD. This tariff is an integral part of the Framework Agreement for the issuance of Electronic Money and the provision of payment services through the 10n Pay Mobile and Web Application (“Framework Agreement”).

The change in the Tariff, adopted by a resolution of the Board of Directors of Tenen Payments AD, is scheduled to take effect as of May 1, 2025.

You can download the Notification from here.
You can download the Tariffs from here.

Published on 12.05.2022

Dear Customers,
Pursuant to Art. 47, para. 1 of the Law on Payment Services and Payment Systems, we bring to your attention the brochure of the European Commission on “Your rights as a consumer when making payments in Europe”.
The Brochure can be found in Bulgarian – here
and in English – here