How can we help you?

Search our guides or browse by topic.

How can we help you?

Search our guides or browse by topic.

Open your 10n Pay account
- I did not receive my verification code
  - Email code
  - SMS code
- How to complete the identity check
  - Take a photo of your document
  - Complete the face check
Add money
- Articles coming soon
Send and receive money
- Articles coming soon
Payment methods
- Articles coming soon
Visa cards
- Articles coming soon
Transactions and account
- Articles coming soon
Security
- Articles coming soon
Fees, documents and support
- Articles coming soon

SMS code

If you do not receive the SMS:

Check that you entered the correct country code and mobile number.
Make sure your phone can receive SMS.
Wait for the timer to finish and request another code.

If you still do not receive the code, contact 10n Pay Support.