How can we help you?

Search our guides or browse by topic.

How can we help you?

Search our guides or browse by topic.
Skip to main content

Why do you ask about my expected account activity?

We ask three questions about how much you expect to use your account. They are estimates, not a promise. Give us your best estimate based on how you expect to use your account. You can update this information later.

The three questions are:

  1. How much money you expect to receive in a typical month – salary, bank transfers, card deposits and cash together.
  2. The largest single payment you expect to send or receive.
  3. How many transfers you expect to send in a typical month, not counting card payments in shops.

If you do not know, choose Not sure yet.

All amounts are in euro.

Why do you ask this? The law requires us to understand how each customer expects to use their account. It helps us notice when something unusual happens on your account and protect your money.

Tip – You can update these answers later. Write to support@10npay.com.

Download the App

Scan the QR code with your phone to install the app instantly.
Or download it from your app store
Download and install the app instantly from your app store