Complete the face check
The app also needs to check that you are the person shown in the document.
- Hold the phone at the height of your face.
- Use good light.
- Remove sunglasses, hats or anything covering your face.
- Make sure only you are in the picture.
- Keep your face inside the circle.
- Follow the instructions on the screen and turn your head when asked.
Stay in position until the app tells you that the check is complete.